Betyetu has tried to create a strong following in the Kenyan market just like its sister company Mkekabet. The orange, yellow and black color theme, different disciplines coupled with easy online navigation is one of the notable features of the bookmaker. Following other bookmakers trend, it has a bonus system and a relatively affordable minimum stake of Ksh 20.
Depending on your preferred betting option, USSD or Online, once in a while you may be faced with the choice of canceling your bet. So how do you go about this?
First of all, Betyetu expressly denies in its betting rules, the possibility of cancellation of accepted bets. Meaning any bet placed and a corresponding receipt or confirmatory SMS issued is arguably non-reversible. It is argued that this strictness is attributed to the various, confirmatory actions they undertake before accepting a bet.
Cancellation of a bet can be affected by either the punter or the betting firm. Mostly Betyetu has the upper hand when it comes to this. As per its website, certain bets are considered void and in effect are readily canceled by the firm. These may include bets placed after an event, lack of full transmission of the stake or the firm exercises its discretion to accept or reject the stake in full.
How to Cancel a BetYetu Bet Online
Betyetu like other bookmakers offers an online option of placing bets. To cancel a bet successfully should be done at the preliminary stage before confirmation of the placed wager. Usually, after making the necessary selection one enters the amount of money then places the bet. It is at this point that one can cancel the bet. This can be achieved two ways, clearing the bet slip before placing or navigating back to the main menu ignoring the bet slip.
- Log into your account successfully
- Place the bets as per your preferences
- In case of any error (Human), change of odds or mind,
- CLEAR BET by clicking the top of the slip as indicated. This will remove all your chosen markets from the slip
- Alternatively, navigate back to the main MENU without placing a figure on the empty AMOUNT box.
- In case you have already entered the AMOUNT and decide to change your mind, CANCEL the bet and return to MENU by clicking either MENU or HOME button.
How to Cancel a Bet via SMS
BetYetu does not cancel already accepted SMS /USSD bets. Considering SMS betting relies heavily on USSD technology, the stability of your phone network may delay relay of information to the bookmaker. In such a case cancellation of the message sent at the transit stage is essential. It is important to note that after a receipt message sent back it is impossible to reverse the transaction.
Stopping the message in transit to the betting firm can be compromised by either a weakened network, insufficient additional carrier fees or switching off of the phone before the message delivery.
- Press the CANCEL message option while the message is in transit
- Alternatively, switch off your phone before the message is delivered.
- Move to a point where your phone network is weak.
Bet Canceling Terms and Condition
BetYetu spells out in its betting conditions the circumstances in which it can cancel a bet. The company exercises discretionary powers on accepting, rejecting or canceling a proposed bet. It is categorical that successfully placed bets and accompanying evidence availed to the punter cannot be withdrawn. Bets which are not transmitted fully are considered void bets hence canceled by the book marker.
